How to provide a Self Service Request to Install, Repair or Uninstall a SCOM Agent in au2mator Self Service Portal.

So your IT Stuff, Helpdesk or Managers can easily modify SCOM Agents, without entering the System Center Operations Manager Console

In this Video and Post, we will show you how au2mator – Self Service Portal can be used to provide In formations live from your SCOM Environment.

au2mator Self Service Portal is providing a front-end for your Microsoft Automation.

System Center Orchestrator, SMA, Azure Automation and PowerShell Scripts can be used to be triggered by an au2mator Service.

So you can provide easy access to your System Center Operations Manager System, without any security Risk and  the possibility of a human error.

And by providing a Self Service with au2mator, you decrease the load in your IT Department, increase the Quality by Automation.

Also the User of the Self Service will be much more satisfied, cause they receive an immediate response and solution of their request.

How to build with PowerShell

This Chapter will show you, how to configure the Service with our “ready to use” PowerShell Script

Preparation

Navigate to the Download Section, at the End of this Page, to get the latest PowerShell Script

Download the File into your au2mator PowerShell Directory and adjust the Variables, if needed.

Build au2mator Service

Login as admin to au2mator Self Service Portal

Navigate to Services and click New to create a new Service

Enter NameDescription, select a Service Group and choose a nice Image

Navigate to Runbooks and Select your PowerShell File, which you have downloaded and adopted.

Next navigate to Question and configure each Question

Question: c_Computer

Question: Computer

Required: true

Order: 1

Type: Text

Question: c_Agenttype

Question: Select Agent Type

Required: true

Order: 2

Type: Options

Options: Full;Agentless

Feel free to configure other Question or Service Options, click Save to finish the work

How to build with Orchestrator

will be available soon

How to build with Azure Automation

will be available soon

Downloads

Here is a list of Downloads for this Service

PowerShell on Github: https://github.com/au2mator/SCOM-Install-SCOM-Agent

PowerShell on TechNet: will be available soon

SCO Runbook on TechNet: will be available soon

Azure automation: will be available soon

Customization

Our Scripts on TechNet Gallery, GitHub or on this Blog are provided as is, without any Support.

If you need help to customize this Service or create custom Worklfows, contact our Partner or user our Premier Services

See our Partner List: https://au2mator.com/partner/

See our Premier Services for more Details: https://au2mator.com/premier-services/