How to provide a Self Service Request to Manage your Microsoft 356 Environment in au2mator Self Service Portal.

So your IT Staff, Helpdesk, or Managers can easily set an Out of Office Reply for a User.

In this Video and Post, we will show you how au2mator – Self Service Portal can be used to provide Information live from your Microsoft 365 environment.

au2mator Self Service Portal is providing a front-end for your Microsoft Automation.

System Center Orchestrator, SMA, Azure Automation, and PowerShell Scripts can be used to be triggered by an au2mator Service.

So you can provide easy access to your Microsoft 365 Environment without any security risk and the possibility of a human error.

And by providing a Self Service with au2mator, you decrease the load in your IT Department, increase the Quality by Automation.

Also, the Self Service User will be much more satisfied cause they receive an immediate response and solution to their request.

How to build with PowerShell

This chapter will show you how to configure the Service with our “ready to use” PowerShell Script.

Preparation

Navigate to the Download Section at the End of this Page to get the latest PowerShell Script

Download the File into your au2mator PowerShell Directory and adjust the Variables, if needed.

 

How to build with Azure Automation

will be available soon

How to build with Orchestrator

will be available soon

Build au2mator Service

Log in as admin to au2mator Self Service Portal

Navigate to Services and click New to create a new Service

Enter NameDescription, select a Service Group and choose a nice Image

Navigate to Runbooks and select your Automation Service and Runbook of your choice

Next, navigate to Question and configure each Question

Question: c_User

Question: Choose User

Required: true

Order: 1

Type: LDAP Query

Query: (&(objectclass=user)(mail=*))

Values: Displayname, mail

 

Question: c_Type

Question: Choose Type

Required: true

Order: 2

Type: Options

Selection Type: Immediately;planned

 

Question: c_InternalText

Question: Internal Text

Required: true

Order: 3

Type: Multi-line text

 

Question: c_ExternalText

Question: External Text

Required: true

Order: 4

Type: Multi-line text

 

Question: c_StartDate

Question: Start Date

Required: true

Order: 5

Type: Date Time ( YYYY-MM-DDThh:mm:ss)

Condition: c_Type equals planned

 

Question: c_EndDate

Question: End Date

Required: true

Order: 6

Type: Date Time ( YYYY-MM-DDThh:mm:ss)

Condition: c_Type equals planned

 

Feel free to configure other Questions or Service Options. Click Save to finish the work

Downloads

Here is a list of Downloads for this Service

PowerShell on Github: au2mator/M365-Set-Out-of-Office-Reply (github.com)

 

Customization

Our Scripts on TechNet Gallery, GitHub, or this Blog are provided without any Support.

If you need help to customize this Service or create a custom Workflow, contact our Partner or user of our Premier Services.

See our Partner List: https://au2mator.com/partner/

See our Premier Services for more details: https://au2mator.com/premier-services/