Direct Link to Service

We would like to embed direct links to services in emails.

this could be a direct link to “unlock a user” which is directly clickable in an “account has been locked” ticket.


2022-06-30T04:14:27+01:00June 30th, 2022|0 Comments

Control LDAP question query more

Currently the LDAP query lookup is tied to the fields that are displayed. The user cannot search using other values that are not displayed. It would be good for the default lookup to be ANR or perhaps separate this so that LDAP questions have 4 components.

1. Query
2. Values displayed in lookup table
3. Values displayed in question result
4. Value passed to code

2022-01-03T20:47:16+01:00January 3rd, 2022|0 Comments