Blog - au2mator - Self Service Portal

au2mator – Self Service Portal 5.0.4 released

au2mator is happy to release Version 5.0.3. We have added a lot of features and fixed some bugs.

We want to thank our Customers and Partners for all their new ideas for improving the au2mator Self-Service Portal.

This time, we took care of some Bugs and Performance.

BUG

Overall Performance
- We experience some delays when we switch between pages
Service Group Images are not visible
- The Service Group Icons are not shown in Start a Request Page.
Question Type has wrong Description
- The Header to select a Question Type, show wrong Text
SQL Question type, wrong Header
- If you configure a SQL Question type, and click in VIEW, the Header of the Popup is wrong
Wrong Order for dynamic Background Settings
- “Value to use” and “Linked Question” should have a different order when working with Dynamic Background Text
Mulit Select Bug
- Mulit Select Bug for prepop table
Recursive Setting is always on
- The Setting “ Search AD Groups recursively” has no effect, it […]

support@au2mator.com2024-07-24T06:31:55+01:00July 24th, 2024|Release|Comments Off

New Prices 2025

Hey there, au2mator family!

We have some important news to share regarding the pricing of our Self-Service Portal. But don’t worry, we’ve got your back, and we’ll explain everything!

Why the Change?

No Increase Since 2018
Believe it or not, it’s been six years since we last adjusted our prices! 🕰️ During this time, we’ve kept our rates steady while continuously enhancing our product to serve you better.
Product Improvements
Our team has been working hard, implementing new features, improving user experience, and ensuring top-notch security. These upgrades come with their own set of costs, and we want to ensure we can continue delivering the best possible product for you. 🚀
General Cost Increases
As much as we’d love to keep prices the same forever, the reality is that general costs have risen over the years. Everything has its price tag, from development to support, and we need to adjust accordingly to maintain our high standards. 💸

When Will This Happen?

For new customers, the price adjustments will take effect in January 2025. So, if you’re considering […]

support@au2mator.com2024-07-24T06:03:48+01:00July 24th, 2024|News|Comments Off

au2mator – Self Service Portal 5.0.3 released

au2mator is happy to release Version 5.0.3. We have added a lot of features and fixed some bugs.

We want to thank our Customers and Partners for all their new ideas for improving the au2mator Self-Service Portal.

Let us show you some of the new features.

Custom Welcome Message

You can now define a Custome Welcome Box Message for each language.

KB for Details: How to configure Custom Welcome Messages : au2mator

Profile Sub Information

On your Profile Page, or at a Team Members Profile Page, you now see the important Details from Active Directory.

Compact PrePop Table

We added an additional Formate Option for PrePop Table to see more information with lower space.

and many more…

Release Details

See the Full List here: au2mator – Release History : au2mator

See our actual Roadmap: au2mator – Self Service Portal Roadmap : au2mator

How to upgrade and special Upgrade Notes, take care: Install and Upgrade : au2mator

Miss something? Let us Know! Feature Request

Have Fun and au2mate everything
au2mator- Self Service Portal

support@au2mator.com2024-05-10T10:49:17+01:00May 10th, 2024|Release|Comments Off

au2mator – Self Service Portal 5 released

au2mator is happy to release Version 5.

This is not one of our typical Releases. This was our biggest Release in the past nine years.

Not cause we added so many features because we did a new design and some significant technical Changes under the hood.

For this, we wrote some Notes we would like you to read.

Test before Production

Yes, this Release took us longer than planned, but we wanted to provide a smooth migration and a good start with 5. x Experience.

We spent countless hours testing, but as you might know, things you cannot be prepared for can happen in IT.

We recommend you test this Release before going into Production. We have written a KB article to help you prepare a test installation.

How to Setup a Temporary Test Portal

Get Help

If you experience problems with 5.0, you have multiple ways to get help.

Customers can send a Mail to support (a) au2mator.com or navigate to https://click.au2mator.com/SubmitTicket to create a Ticket.
- Read https://support.au2mator.com/support/solutions/articles/103000270257-how-to-access-the-support-portal for more details.
We added a public Forum with different Topics for […]

support@au2mator.com2024-01-31T09:31:40+01:00January 26th, 2024|au2mator Builds|Comments Off

au2mator GmbH

We want to inform you, that the Company

Michael Seidl au2mator.com e.u.

does not exist anymore and was transferred into

au2mator GmbH

The Main Persons and our Service are sƟll the same. Please see the Details on the second Page.
From now on, we will only accept Invoices, Quotes, and other Documents with the new Details.

Name: au2mator GmbH
Adresse: Wilhelm-Fein-Strasse 37, 4540 Pfarrkirchen, Austria
CEO: Michael Seidl
VAT: ATU79770507
FBN: 609158x
Bank Details: Sparkasse Marchtrenk, IBAN: AT72 2032 0321 0068 9137, BIC: ASPKAT2LXXX
General Mail: info@au2mator.com
Invoice Mail: billing@au2mator.com
Order Mail: order@au2mator.com

THANKS

support@au2mator.com2023-09-18T11:57:50+01:00September 18th, 2023|Uncategorized|Comments Off

au2mator 5.0 preview

We are very excited to publish au2mator 5.0 soon.

We spent much time rethinking and redesigning the complete solution and bringing it to the next step.

Also, we made some changes under the hood to be prepared for what’s coming next and make it even more reliable for you to use.

We heard your feedback and took it seriously to improve our next generation of au2mator Self-Service Portal.

We also made some decisions on Features, and we do not want to support any more related to deprecation or unusual integration.

So here is a preview of the Feature we will remove in 5.0

Notes
- With Announcements, you can communicate with your End Users. Notes have always been very complicated, so we removed Notes from 5.0
SMA
- Microsft does not put any effort into SMA, so we removed it from our supported Automation Engines. With PowerShell, Azure Automation, and System Center Orchestrator, you have plenty of ways to automate your Things. And Maybe we will add some others soon.
Services
- We will remove the advanced Services beyond the User Profile.

So, that’s a list of removed Features […]

support@au2mator.com2023-09-01T11:25:18+01:00September 1st, 2023|News|Comments Off

User Lifecycle Management

In today’s rapidly evolving digital landscape, managing user lifecycles has become an increasingly challenging task for organizations. From onboarding new employees to handling access rights, permissions, and offboarding, the user lifecycle management process is vital for maintaining security, compliance, and operational efficiency. However, manual user lifecycle management can be time-consuming, error-prone, and resource-intensive. This is where automation comes to the rescue. In this blog post, we will explore the key question of “Why automate?” user lifecycle management and discuss “How to get started” with the powerful au2mator platform.

Why Automate User Lifecycle Management?

Enhanced Security and Compliance: Automating user lifecycle management ensures consistent application of security policies and permissions across the organization. It minimizes the risk of human error and unauthorized access, reducing the chances of data breaches and ensuring compliance with industry regulations.

Efficiency and Productivity: Manual user lifecycle management can be a time-consuming process, especially in large organizations with a high turnover rate. Automation streamlines repetitive tasks, such as user provisioning and deprovisioning, allowing IT teams to focus on more strategic initiatives, thus boosting overall productivity.

Cost Savings: Automating user lifecycle management […]

support@au2mator.com2023-07-25T09:50:57+01:00July 25th, 2023|Uncategorized|Comments Off

au2mator – Self Service Portal 4.9.602 released

au2mator is happy to release Version 4.9.602. We have added a lot of features and fixed some bugs.

We want to thank our Customers and Partners for all the new ideas to improve the au2mator – Self Service Portal.

Let us show you some of the new features.

Dynamic Background Text

Now we support SQL Question Type as a Source for Dynamic Background. Additionally, you can now select if the Dynamic Background is shown as Background or editable Value.