In au2mator – Self Service Portal there are 3 Service Runbooks for a Request.
See this Example to understand the Services:
Create a Service called “Outlook Mailbox” also create an Active Directory Group called “OutlookRequest” and configure your Service Details like this.
Since Release 3.6 (Multidomain Support) the Format has to be like “au2mator.local\Group1”
Also create 3 Runbooks like “Info”, “Change” and “Remove” and configure the Service Runbooks like this.
Put your User in the Group “OutlookRequest” and navigate to “My Profile” Page.
You will see the created Service under your Service list.